DirectAccess Troubleshooting

Hi All Direct Access users, 

If you experience clients who have not been able to ever connect to direct access, it may be because the initial GPO for Direct Access was never processed 100% successfully.

Please perform these troubleshooting steps.

Open command prompt and enter: reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters

If you see this:



This means IPV6 has not been enabled, to fix this, open the registry and change this value to 0.

You will now see.
                



If IPV6 Is fine, perform a “Ipconfig /all”

You should see the the adaptors named:

                


If you do not see these adaptors, you need to manually install the Teredo Adaptor. To do this Open Device Manager > View: Show Hidden Items

Click “Action/Add Legacy Hardware”


                

Click Next>”Install the hardware I manually select from a list”

Scroll to “Network Adaptors” and click Next, wait.

Select Microsoft/Microsoft Teredo Tunneling Adaptor and install.
               
               



Reboot and test direct access again, it should now work.

Cheers,

Dan